Graham Beck is the Co-founder and CEO of DropDesk, a platform dedicated to a singular, transformative mission: unlocking the potential of underutilized spaces to foster human connection.
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Your Activity Calendar is your day-to-day command center for managing all bookings across your venues. Access it instantly when you open the DropDesk Spaces mobile app or via the "Calendar" tab in the DropDesk Web App. From here you can view new, pending, and past bookings, check payment status, edit booking times (web only), cancel reservations with refund options, and message your users directly.
Why Your Activity Calendar Matters
Running a successful listing means staying organized, responsive, and in control of your bookings. Whether you're offering space, services, or activities, your Activity Calendar is the tool that brings it all together—giving you a real-time view of everything happening at your location. The booking calendar is one of many powerful features designed to help hosts succeed.
When you log into the mobile app, you're taken directly to your calendar, where you'll see the most up-to-date view of:
New bookings
Past bookings
Pending requests
Payment information
If you prefer working on a desktop, you can access the same information through the web portal by clicking "Calendar" at the top of the screen.
If your calendar looks empty at first, don't worry—that's completely normal. It simply means you haven't received your first booking yet.
How to Use Your Activity Calendar
Your Activity Calendar displays all user bookings in one place, with today's bookings appearing at the top for quick access.
The Booking Calendar displays all your bookings with quick access to Edit and Cancel actions.
By selecting any booking, you can view important details, including:
The name of the package that was booked
The user who booked the package
Booking date and time
Payment status
You'll also have options to modify the booking directly.
Understanding Booking Statuses
Each booking in your Activity Calendar includes a status to help you quickly understand what action, if any, is needed.
Status
Meaning
Pending
Requires your approval. Respond by replying "YES" or "NO" to the SMS/Text booking request.
Paid / Confirmed
The booking is confirmed, and the user is scheduled to arrive.
Declined
The request was not accepted and is stored for your records.
Canceled
The booking has been canceled by either you or the user.
Keeping an eye on these statuses helps you stay organized and respond promptly.
Editing Bookings (Web Portal Only)
At this time, bookings can only be edited through the web portal.
To make changes:
Go to the Calendar tab
Select the booking you want to update
Click Edit
Adjust the date or start time
The Edit Booking modal lets you adjust the date and time for a reservation.
Keep in mind: You can change the date and time slot, but not the duration. For example, a 1:00 PM – 2:00 PM booking can be moved to 9:00 AM – 10:00 AM, but not extended to 9:00 AM – 12:00 PM.
Canceling Bookings
You can cancel bookings through both the mobile app and the web portal.
On the web portal:
Select the booking from your calendar
Click Cancel
Choose your refund option:
Full refund
Partial refund
No refund
Add a refund note
Confirm the cancellation
The user will receive the refund based on the option you select.
Communicating with Your Customers
Good communication creates better experiences and better reviews.
On the mobile app, each booking includes a "Message" option in the Contact Customer section. This allows you to start a conversation directly with your user about their reservation.
This is especially helpful for:
Confirming details
Answering questions
Providing updates
Stay Organized, Stay Booked
Your Activity Calendar isn't just a schedule—it's your control center for managing bookings, handling changes, and staying connected with your users.
Make it a habit to check your calendar regularly and respond promptly. With the right approach, you'll turn bookings into repeat users and long-term success.
Need Help?
Have questions about managing your Activity Calendar? Visit our Help Center or reach out to our support team for personalized assistance.
