
Graham Beck
Graham Beck is the Co-founder and CEO of DropDesk, a platform dedicated to a singular, transformative mission: unlocking the potential of underutilized spaces to foster human connection.

Graham Beck is the Co-founder and CEO of DropDesk, a platform dedicated to a singular, transformative mission: unlocking the potential of underutilized spaces to foster human connection.
Whether you need a space, want to earn from yours, or are ready to build your own marketplace — we have you covered.
Discover unique local venues for work, meetings, events, and celebrations.
Explore Spaces
Book your favorite spots on the go. Available on iOS and Android.
Your responsiveness directly impacts your booking success. To ensure you never miss an inquiry or booking alert, keep your profile and contact preferences up to date. You can easily update your name, password, and profile picture in the DropDesk Spaces App or on the web portal. To change where your SMS and email notifications go, you will need to update your Contact under your Host Profile. Always make sure your listed phone number supports SMS text messaging! If you are going to be away, you can easily update the notification number under the Venue.
On DropDesk, speed and communication are everything. Keeping your profile current ensures smooth communication, builds stronger relationships with users, and maintains your professional presence on the platform.
Following these two profile best practices will instantly improve your guest experience:
Before you start making changes, it is important to understand the difference between your Host Profile Contact Info and your Venue's Contact settings.
This represents your actual Host account. You can update these details at any time:
Your Host Profile is your personal account where you will receive confirmations and notifications. If you have a change in staff or mobile numbers have changed for any reason, you should update your Host contact info.
Important Note: For security reasons, the primary email address used to create your account cannot be edited directly within your personal profile settings (you will need to reach out to support to change this).
Venue Contact email and phone number can be updated at any time. If there is a temporary change — for example, a staff member is out of the office on that day — you can easily update the Venue Contact settings so nothing is missed.
Updating your admin profile only takes a minute. Here's how to do it:

Click on your profile icon in the top right corner to access your profile settings.

Update your profile information and click Save Changes when finished.
Need assistance updating your primary account email or phone number? Have questions about your notification settings? Our Host Support team is always here to help. Visit our Help Center to get in touch.