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FAQ

Most frequent questions and answers

WHAT IF THERE ARE NO DROPDESK LOCATIONS IN MY CITY?

If you don’t see a location near you, we will find a custom location that fits your needs.

WHAT IS THE REFUND POLICY?

If DropDesk does not work for you, all we ask is that you cancel before the next billing date.

ARE THE SPACES COVID-19 SAFE?

Yes, all of our hosts need to abide by our cleaning and sanitization guidelines. 

WHAT SPACES CAN I BOOK?

DropDesk allows you to book coworking space, meeting rooms, or event custom space built specifically for your team.

WHAT AMENITIES ARE AVAILABLE?

Amenities will vary from one space to another, so we recommend that you check the what the space offers on our locations page.

Most spaces include: coffee, water, teas, snacks, and high-speed wifi. Other coworking spaces may offer printing, outdoor space, bike storage, kitchen, fridge, microwave, whiteboards, phone booths, roof decks, standing desks, pet friendly, and more.

Certain amenities may be reserved exclusively for full-time members or higher package tiers.

Feel free to reach out to us when in doubt.

CAN I EASILY UPGRADE OR DOWNGRADE MY ACCOUNT?

Yes you can! Simply reach out to our support team. Keep in mind that changing your status will refresh your membership immediately and will start a new monthly cycle with your new membership tier.


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